FAQ

General

Do you have any policy regarding SPAM?

We have specific Spam policies that you can view in our TOS/AUP.

How can I pay for the plan that I want to purchase?

At this moment, we accept payments through Paypal, creditcard, Giropay, iDeal, Sofortbanking, bank transfer and Mister Cash.

Instead of Auth IP, can I get the username and password authentication?

No, because we do not allow sharing of proxies. However, we allow a maximum of 1 authorized IP which can be changed anytime you want and it’s for free.

Can I upgrade my account whenever I want to?

If you want to upgrade your account you can simply order a larger package. If you don’t want an entire new package, but just want to extend the orinigal one, then you can send us an email at [email protected] and we will help you out.

Is it really necessary to have PVA before I can post in Craigslist?

Yes, you will first need to have a PVA for each IP and then you can post on Craigslist (US). You can only post an ad for 48 hours per IP then everything else will put your PVA at risk.

Can I cancel my account?

Yes. You just have to send us a ticket so that we can process your cancellation request.

Can I send an email using your proxy servers?

Yes! Web mailing is supported by our private proxies, where you can use Yahoo!, Hotmail, AOL, and Gmail. The best thing about it: there is no fixed mailing limit. However, SMTP Port 25 is blocked for mailing clients. You can start using a smaller package for testing, and if it works well for you then you can upgrade your account.

Proxies

Why can I only order backconnect proxies?

Currently it is only possible to order backconnect proxies. We are working hard to make the dedicated and shared proxies available again. Our apologies for the inconvenience.

Can I use the proxies for Google?

No, unfortunately our proxies can not be used for Google. Google will not provide the IPs access to any of their services (ranging from Gmail to Google search).

How can I confirm that my IP address has been changed?

There are several sites that post your IP address, allowing you to verify the changes, such as http://checker.samair.ru or http://whatismyip.com.

Can I select the locations of my proxies?

As of this moment, we can’t assign custom locations because it is randomly assigned.

Are you offering custom proxy packages?

Send us a message containing your specific request, and we will respond if we are able to do it.

Are your proxies/VPNs fast?

Generally, they are fast. However, the speed can vary depending on your location.

Can proxy testers recognize your IP addresses as a proxy?

As far as we know, our IP addresses are indistinguishable. In case you find one that recognizes them as proxies, please let us know.

What type of proxies do you offer?

We are currently offering HTTP/HTTPS.

Where would I be able to access my proxies and add my authorized IP?

Access and management of your authorized IP address can be done using the dashboard in your account. You will need the username and password initially sent to your email. If it’s not in your inbox, check your spam folders. In the event where you can’t still find your log-in details, send our support a ticket.

Are your proxies available to use on classified ad website?

There are no restrictions on classified ad websites. However, you will need PVAS to post in Craigslist.